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Privacy Policy

Your privacy matters to us. Learn how Beauty Studio collects, uses, protects, and manages your personal information when you use our marketplace.

Privacy
Policy
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1. Privacy Policy

Effective Date: September 25, 2026
Website: https://beautiQ.pk
App: BeautiQ
Contact: info@beautiq.pk

At BeautiQ, we respect your privacy and are committed to protecting your personal information.

This Privacy Policy explains how BeautiQ ("BeautiQ," "we," "us," or "our") collects, uses, stores, shares, and protects information when you use our website, mobile application, and related services.

By accessing or using BeautiQ, you acknowledge that you have read and understood this Privacy Policy.

2. About Beautiq

1. About BeautiQ

BeautiQ is a beauty services and beauty products platform that connects customers with salons, beauty professionals, stores, and beauty product sellers.

Through BeautiQ, users may be able to:

Discover salons and beauty businesses
Book salon and beauty services
Purchase beauty products
Discover local beauty stores and sellers
Make payments
Manage appointments and bookings
Leave ratings and reviews
Receive notifications and promotional communications

3. Information We Collect

We may collect different types of information depending on how you use BeautiQ.

A. Account Information

When you create an account, we may collect:

Full name
Email address
Mobile phone number
Password or authentication information
Profile picture, if provided
Gender or other optional profile information
Date of birth or age, where required for a particular service
B. Booking Information

When you book a salon or beauty service, we may collect:

Service selected
Salon or service provider
Appointment date and time
Booking history
Special requests or notes
Number of people included in the booking
Booking status
Cancellation information
C. Payment Information

When you make a purchase or booking, payment information may be processed through our payment service providers.

Depending on the payment method, this may include:

Transaction amount
Payment method
Transaction ID
Billing information
Payment status

BeautiQ may not directly store complete credit/debit card numbers, CVV codes, or other sensitive payment credentials when payment processing is handled by a third-party payment provider.

D. Location Information

With your permission, BeautiQ may collect location information to help you:

Find salons near you
Find beauty stores near you
Display relevant services
Improve search results
Provide location-based recommendations

You can generally control location permissions through your device settings.

E. Device and Technical Information

When you use our website or mobile application, we may automatically collect certain technical information, such as:

IP address
Device type
Operating system
Browser type
App version
Device identifiers
Language preferences
Time zone
Usage information
Crash reports
Diagnostic information
F. Reviews, Photos and User Content

If you submit reviews, ratings, photographs, comments, or other content, we may collect and display that information as part of the BeautiQ service.

Please avoid submitting sensitive personal information in public reviews or other publicly visible content.

4. How we use your information

We may use your information to:

Create and manage your account
Process bookings
Process purchases and payments
Communicate with you about bookings and orders
Send appointment reminders
Provide customer support
Help you discover nearby salons and stores
Personalize your experience
Improve our website and mobile application
Improve our products and services
Prevent fraud and unauthorized activity
Maintain platform security
Process refunds, cancellations, and disputes
Respond to inquiries and complaints
Send marketing communications where permitted
Analyze usage trends and platform performance
Comply with applicable legal requirements

5. Marketing Communications

With your permission, BeautiQ may send you promotional communications about:

Special offers
Discounts
New salons
New beauty products
Promotions
Events
Platform updates
Other BeautiQ services

You may unsubscribe from promotional emails by using the unsubscribe option included in the message.

You may also be able to control promotional notifications through your account or device settings.

Please note that you may still receive essential service communications, such as booking confirmations, payment notifications, security alerts, and account-related messages.

6. How we share information

BeautiQ does not sell your personal information simply for the purpose of selling personal data.

We may share information when necessary to provide our services.

Salons and Service Providers

When you make a booking, relevant information may be shared with the salon or service provider so they can fulfill your appointment.

For example, the salon may receive:

Your name
Booking details
Appointment date and time
Relevant contact information
Special booking requests
Sellers

When you purchase products, relevant information may be shared with the applicable seller or merchant to process and fulfill your order.

Payment Providers

Payment information may be processed by third-party payment providers.

Those providers may process your information according to their own privacy policies and security practices.

Service Providers

We may use trusted third-party companies to help operate BeautiQ, including providers for:

Hosting
Cloud storage
Analytics
Customer support
Email delivery
SMS or messaging
Payment processing
Security
Notifications
Technical support

These providers may access information only as reasonably necessary to perform services on our behalf.

Legal Requirements

We may disclose information when we reasonably believe disclosure is necessary to:

Comply with applicable law
Respond to lawful requests
Protect our rights
Protect users or other individuals
Investigate fraud or abuse
Prevent security threats
Enforce our terms and policies
6. Cookies and Similar Technologies

Our website may use cookies and similar technologies to:

Keep you signed in
Remember preferences
Understand website usage
Improve performance
Measure marketing campaigns
Provide relevant content

You may be able to control cookies through your browser settings.

Disabling certain cookies may affect some website functionality.

7. Information from Salons and Sellers

BeautiQ may allow salons, stores, and sellers to create business profiles.

Business profiles may include:

Business name
Address
Phone number
Business hours
Services
Prices
Photos
Products
Ratings
Reviews
Other business information

Information intentionally provided as public business information may be visible to other users.

8. Reviews & Public Content

If you post a review, rating, photograph, or other content publicly on BeautiQ, that content may be visible to other users.

Please carefully consider what information you include in public content.

BeautiQ may moderate, remove, or restrict content that violates our policies, applicable law, or the rights of others.

9. Data Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no website, application, online service, or electronic transmission can be guaranteed to be completely secure.

You are responsible for keeping your account credentials confidential and should notify us promptly if you believe your account has been accessed without authorization.

10. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including:

Providing our services
Maintaining business and transaction records
Resolving disputes
Preventing fraud
Maintaining security
Complying with legal obligations

When information is no longer required, we may delete, anonymize, or securely dispose of it, subject to applicable legal and operational requirements.

11. Your Privacy Choices

Depending on the applicable law, you may have rights regarding your personal information, including the ability to:

Request access to certain personal information
Request correction of inaccurate information
Request deletion of information where applicable
Withdraw certain permissions or consent
Opt out of marketing communications
Manage device permissions such as location
Close your BeautiQ account

To make a privacy-related request, contact us using the information provided below.

We may need to verify your identity before processing certain requests.

12. Account Deletion

You may request deletion of your BeautiQ account by contacting us at:

Email: [privacy@beautiQ.pk]

When your account is deleted, we may delete or anonymize associated personal information, subject to information that we are required or permitted to retain for legal, security, fraud-prevention, accounting, dispute-resolution, or other legitimate purposes.

13. Children's Privacy

BeautiQ is not intended to knowingly collect personal information from children without appropriate authorization.

If you believe a child has provided personal information to us without appropriate consent or authorization, please contact us so that we can review and take appropriate action.

14. Third-Party Websites and Services

BeautiQ may contain links to third-party websites, applications, payment providers, social media services, or other external services.

We are not responsible for the privacy practices or content of third-party services.

We encourage you to review the privacy policy of any third-party service before providing personal information.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to:

Our services
Technology
Business practices
Legal requirements
Privacy practices

When we make changes, we may update the "Effective Date" at the top of this Privacy Policy.

Your continued use of BeautiQ after an updated Privacy Policy becomes effective means you acknowledge the updated policy to the extent permitted by applicable law.

16. Contact Us

If you have questions, concerns, complaints, or requests relating to this Privacy Policy or your personal information, please contact us:

BeautiQ
Website: https://beautiQ.pk
Email: privacy@beautiQ.pk
Customer Support: info@beautiq.pk
Phone: +92 370 0039067
Address: Office#3, 3rd Floor, Plot 339, Main PWD Road, Block D, PWD Housing Society, Islamabad Pakistan.

Your Privacy
Matters to Us

We are committed to protecting your personal information and providing a safe, secure, and transparent experience.

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