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Terms & Conditions

Please read these Terms and Conditions carefully before using our website or purchasing any products or services.

Terms &
Conditions
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1. BeautiQ Terms & Conditions

Effective Date: September 25, 2026

Beautiq Digital Private Limited, operating under the brand name BeautiQ, is a digital beauty marketplace that connects customers with salons, beauty professionals, stores, and beauty product sellers.

BeautiQ provides a platform through which users can discover beauty services and products, book salon appointments, purchase beauty products, make payments, and interact with participating salons, stores, and sellers.

These Terms & Conditions govern your use of the Beautiq.pk website, mobile application, and related services.

By accessing or using BeautiQ, you agree to these Terms.

2. Our Platform

BeautiQ provides an online platform that connects customers with salons, beauty professionals, stores, and beauty product sellers.

BeautiQ may facilitate bookings, orders, payments, communications, and other transactions between users and businesses.

Unless expressly stated otherwise, BeautiQ is not the salon, beauty professional, manufacturer, or seller of every product or service listed on the platform.

3. User Accounts

You may need to create an account to access certain features.

You agree to:

Provide accurate information
Keep your account information updated
Protect your password and login credentials
Not share your account in an unauthorized manner
Notify us of unauthorized account activity

You are responsible for activity conducted through your account unless caused by circumstances outside your reasonable control.

4. Salon Bookings

When making a booking through BeautiQ:

You agree to provide accurate booking information.
Availability is subject to the salon's schedule.
Prices and services may be determined by the individual salon.
Salons may have their own cancellation and rescheduling policies.
BeautiQ may provide booking confirmations and reminders.

A booking may be canceled or modified according to the applicable salon's policies.

5. Beauty Products

Beauty products listed on BeautiQ may be offered by independent sellers or businesses.

Product information, including:

Price
Availability
Description
Images
Ingredients
Warranty
Return policy

may be provided by the relevant seller.

Customers should review product information carefully before purchasing.

6. Payments

Payments may be processed through third-party payment providers.

You agree to provide accurate payment and billing information.

BeautiQ may not be responsible for failures caused by a third-party payment provider, bank, card issuer, or payment network.

7. Pricing

Prices may change from time to time.

The applicable price should be displayed during the relevant booking or purchase process.

Where applicable, taxes, delivery fees, service charges, or other fees may be added to the total amount.

8. Cancellations, Refunds and Returns

Cancellation, refund, exchange, and return policies may vary depending on the salon, seller, product, or service.

The applicable policy should be reviewed before completing a booking or purchase.

Where BeautiQ processes a refund on behalf of a business, the timing of the refund may depend on the payment provider or financial institution.

9. User Reviews

Users may be permitted to submit ratings and reviews.

Reviews must be:

Honest
Relevant
Based on genuine experiences
Free from unlawful or abusive content

Users must not post:

Fake reviews
Spam
Threats
Harassment
Hate speech
Private information belonging to another person
Misleading claims
Content that infringes another person's rights

BeautiQ may remove content that violates these Terms.

10. Seller and Salon Responsibilities

Businesses using BeautiQ are responsible for ensuring that information they provide is accurate.

Salons and sellers are responsible for:

Their services
Their products
Pricing
Availability
Business licenses where applicable
Product authenticity
Service quality
Customer service
Applicable taxes and regulatory obligations

11. Prohibited Activities

You agree not to:
Use BeautiQ for unlawful purposes
Provide false information
Attempt to access another user's account
Interfere with platform security
Upload malicious software
Scrape or copy platform content without permission
Abuse booking or promotional systems
Submit fraudulent transactions
Manipulate reviews or ratings
Harass salons, sellers, customers, or BeautiQ staff

12. Intellectual Property

The BeautiQ name, logo, website design, application design, software, graphics, text, and other original materials may be protected by applicable intellectual property laws.

You may not reproduce, modify, distribute, sell, or commercially exploit BeautiQ content without appropriate authorization.

13. Platform Availability

We aim to keep BeautiQ available and reliable, but we do not guarantee that the platform will always be:

Available
Error-free
Uninterrupted
Free from technical problems

Maintenance, upgrades, security issues, third-party failures, or circumstances beyond our control may temporarily affect the service.

14. Limitation of Responsibility

BeautiQ provides a platform to facilitate connections between customers and beauty businesses.

To the extent permitted by applicable law, BeautiQ is not responsible for the independent actions, products, services, representations, or conduct of third-party salons, sellers, or service providers.

Nothing in these Terms excludes or limits liability where such exclusion or limitation is not permitted by applicable law.

15. Changes to These Terms

We may update these Terms from time to time.

Updated Terms will be posted on the BeautiQ website or application, along with an updated effective date.

16. Governing Law

These Terms shall be interpreted and governed according to the applicable laws of Pakistan, subject to any mandatory rights or protections that apply to users under applicable law.

17. Contact

For questions about these Terms:

BeautiQ Digital Private Limited
Website: https://beautiQ.pk
Email: info@beautiQ.pk
Phone: +92 370 0039067
Address: Office#3, 3rd Floor, Plot 339, Main PWD Road, Block D, PWD Housing Society, Islamabad Pakistan.

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